2

Service quality as a competitive opportunity

Year:
1998
Language:
english
File:
PDF, 83 KB
english, 1998
7

Competing Strategically Through Market Orientation

Year:
1998
Language:
english
File:
PDF, 215 KB
english, 1998
8

A Profile of Organizational Culture

Year:
2001
Language:
english
File:
PDF, 202 KB
english, 2001
10

Transcending Functional Boundaries

Year:
1998
Language:
english
File:
PDF, 503 KB
english, 1998
11

The Emergence of Communication Gestalts

Year:
2001
Language:
english
File:
PDF, 114 KB
english, 2001